Moving people forward

It starts with conversations and clear direction.

General management and operations leader. Over ten years of building the systems and teams that turn strategy into delivery, at SomosVC, ServiceNow, The Honest Company, TOMS, and Meta. UCLA Anderson MBA.

Mitzi Benavides, seated and smiling

Strategy is the easy part. The hard part is getting people with different motivations to move in the same direction. That takes building trust before it takes a plan. I build the relationships first, then the systems that make them hold.

How I add value

What changes when I am in the room

Three consistent shifts I create and influence.

Decisions get made faster

I get to the real problem by asking the question everyone is circling around, then frame a plan of action to get the answers to move forward.

Partners and teams stay engaged, not just informed

I keep the people doing the work close enough to the decisions that they stay invested in the outcome, not just updated on it.

Everyone knows where things stand

I keep alignment alive through a hundred small updates, not a single meeting, so problems get caught while they are still cheap to fix.

More about how I add value

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Where I’ve been, how I lead, and what I offer.

Selected work

Projects

I learn the tools the work asks for. Two builds where I led the team, picked up what I did not know as I went, and shipped something that worked before the clock ran out.

All projects

READI: coordinating the first 72 hours after an earthquake

Four people, 48 hours, and one question nobody could answer: when disaster strikes, what is the go-to tool for communicating and coordinating?

  • Working end to end demo shipped and presented inside the time limit
  • Model and front end built in parallel by separate sub teams, integrated on the first try

Capital Compass: showing small business owners what money actually costs

I earned buy-in on the vision, built the solution independently for the first time alongside seasoned engineers, and had my design selected for us to fine-tune together.

  • Third place, with my design selected from competing independent concepts
  • Secured team buy in on the vision, then presented it to the judges

Convos: a real-world conversation tool and social network

Convos helps you prepare for the situations you keep finding yourself in, and remembers what works for you next time.

  • Working MVP shipped as an installable app
  • 27 shipped iterations, each one user-facing, with the intake cut from four steps to three after early testing showed the fourth going unanswered
Free template

The 1:1 Meeting: How to make the half hour count

The half hour that decides whether someone stays and grows. A running agenda that belongs to your report rather than to you, with the questions that surface a problem while it is still small.

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Leadership Coming soon

What leadership looks like in a time of change

  • Leadership