The pursuit of excellence
Good enough is a decision, not a default, and it should be made transparently. I set a high bar and collaborate with others to make sure it's clear.
With over ten years of general management and operations leadership at Meta, ServiceNow, The Honest Company, TOMS, and an MBA from UCLA Anderson, Mitzi is an adaptable leader whose communication and analytical instincts let her contribute across a wide range of roles.
I build organizations, teams, and systems that can carry real growth without breaking. That work starts with relationships, not org charts, because the trust to move a team in one direction has to exist before any plan does. It is also strategic by necessity: deciding which direction is worth that trust in the first place. I have built that combination at four very different companies, a shoe company built on a giving model, a fast-scaling consumer brand, enterprise software, and one of the largest platforms in the world, and I also run Clear Coast Consulting, where the same instincts get tested against an owner’s own P&L. Underneath all of it is an entrepreneurial streak: given a gap, I would rather build what is missing than wait for someone else to.
Outside of work I am usually moving: training for the next half marathon, on a pilates mat, or on a tennis court trying to fix my backhand. I have lived on two continents and traveled to twenty-five countries, and I will take a conversation about global economics or politics over small talk any day. I care about the same thing at a dinner table that I care about in a strategy meeting: understanding how the pieces actually connect, and what happens when people discover ways to collaborate together.
Good enough is a decision, not a default, and it should be made transparently. I set a high bar and collaborate with others to make sure it's clear.
I ask before I decide, and I make it safe to disagree with me. A team that only tells me what I want to hear is an echo chamber with subpar results.
The conversation you are avoiding is usually the one that matters most. I approach these with thought and the north star in mind to avoid delays or unnecessary issues. Clarity is a form of respect.
Where I’ve been, how I lead, and what I offer.
2023 – 2026
Built the operational foundation from scratch as the second hire, across London, New York, and San Francisco.
2021 – 2022
Built operational foundation for Product organization and launched global onboarding.
2020
MBA internship: found a multi-million revenue opportunity through customer interviews and built the playbook for the sales organization to capture it.
2016 – 2019
Sharpened decisions with real analysis at TOMS; led go-to-market alignment and owned the CRM at Honest.
2013 – 2016
Led SQL-based audit engagements with healthcare clients, turning data into decisions.
Education
Dean’s Honors and Capstone Finalist; B.A. Economics and Political Science from UCLA.
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